Let's start with a definition. A digital workforce comprises a variety of technologies for automation working alongside the human workforce. These technologies include, e.g....
Over the past decade the business landscape has become increasingly more digital. The evolution of mobile technology and cloud software has been driving forward...
People, Finance, Project and Planning software portfolio in the cloud for mid-market organisations
Utrecht, Netherlands & Ghent, Belgium, 26th March 2019 – Unit4, a global leader in enterprise...
Workforce optimisation (WFO) is an industry strategy that enhances contact centre resources to promote customer experience, while also boosting operational efficiency. Mainly used by customer...
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