Google has recently announced a number of updates to the technologies that underpin its Contact Center AI solutions. In particular, Automatic Speech Recognition (ASR).
ASR goes...
The idea of uprooting entire sustainability initiatives that took years to formulate and deploy is unsettling for businesses but, in truth, it doesn’t have to be so revolutionary.
This combination can drive a business’s data culture and provide a structured approach for businesses to benefit from data intelligence across their operations, with only a few clicks.
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