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Moving cloud services towards understanding speech

Google has recently announced a number of updates to the technologies that underpin its Contact Center AI solutions. In particular, Automatic Speech Recognition (ASR). ASR goes...
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A Business Continuity Cheat Sheet

Technology 0
Right, let's be honest. When you hear "business continuity,"...

Challenges of Cloud & Ultima’s Solution to Transform Business

Multicloud 0
With the way that AWS and Microsoft dominate technology...

Data privacy concerns linger around LLMs training

LLM 0
We have all witnessed the accelerated capabilities of Large...

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