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Automation vs Emotion: Are people still important in customer experience roles?

In the past few weeks, investment in digital transformation and technology processes has accelerated to keep pace with changing demands and to meet healthcare...
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Keith Richards, Gig Economies and £100K Service Techs

Legendary Rolling Stones guitarist, Keith Richards, once said, “I ain’t getting old, I’m evolving” - a statement that could quite easily be applied to...
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Using the Cloud to Manage Public Sector Procurement

Cloud offers the public sector an opportunity to put users back at the heart of the procurement process, according to Chris Wilson, managing director...
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Pulsant Expands Cloud Storage Offering with INFINIDAT InfiniBox

High Availability and Ease of Management Enables Cloud Service Provider to Benefit from Significant Savings and Meet Stringent SLAs  Pulsant, a leading UK provider of hybrid...
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OSS PaaS Rundown: Comparing Dokku, Flynn, and Deis Workflow

Open source software is currently witnessing a renaissance. For every major platform out there, there is at least one open source alternative. Heroku made...
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GTT Communications, Inc. Acquires Perseus

   GTT Communications, Inc. (NYSE: GTT), the leading global cloud networking provider to multinational clients, announced today the acquisition of Perseus, a provider of high-speed network connectivity...
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How AI is Transforming Customer Communication Management

LLM 0
Business communication has evolved over the years. Today, it's...

Investment Opportunities for Startups and Technologies in AI 

GenAI 0
Although artificial intelligence developed from niche technology has become...

Four Surprising Lessons I’ve Learned Leading Tech Teams

LLM 0
Techies. Geeks. Boffins. Whatever your organisation calls its IT...

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