Customer feedback is key to success to retailers. According to PwC’s recent survey, three quarters of consumers cite customer experience as an important factor.
The idea of uprooting entire sustainability initiatives that took years to formulate and deploy is unsettling for businesses but, in truth, it doesn’t have to be so revolutionary.
This combination can drive a business’s data culture and provide a structured approach for businesses to benefit from data intelligence across their operations, with only a few clicks.