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Is your business ready for the automation revolution?

Even the biggest, most technologically-advanced businesses find artificial intelligence difficult.  There is a slew of examples of AI-gone-bad, where developers have accidentally built applications...
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2019 in data – Where are we now?

2019 is already proving to be a banner year for the big data industry – no question. We’ve seen cloud migration, a critical factor...
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Misuse of AI can destroy customer loyalty: here’s how to get it right

Once just a marketer’s buzzword, the concept of a ‘multichannel experience’ is now industry standard for consumers. Shoppers want to be able to browse...
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Why even the smartest fintech firms still need humans

Algorithms, automation and machine learning are trending towards one thing: reducing or eliminating the need for human labour. But in the world of fintech,...
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Customers Don’t Care About Open Banking

So you are not (yet) part of the select group called CMA9 and you are asking yourself: “Should I wait to be invited or...
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Machine learning: A rationalist’s view

Given the volume of column inches devoted to artificial intelligence in today’s media, it is all too tempting to treat it as a revolutionary...
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How AI is Transforming Customer Communication Management

LLM 0
Business communication has evolved over the years. Today, it's...

Investment Opportunities for Startups and Technologies in AI 

GenAI 0
Although artificial intelligence developed from niche technology has become...

Four Surprising Lessons I’ve Learned Leading Tech Teams

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Techies. Geeks. Boffins. Whatever your organisation calls its IT...

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