Tag: CX

How IoT Is Enhancing Customer Experience

Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are keeping up...

CX Excellence | Identifying the best partner for you

Recent technology development focused on CX (customer experience) has increased consumer expectations to unprecedented levels. Organisations that are able to offer competitive prices, a...

Gartner Says Global Artificial Intelligence Business Value to Reach $1.2 Trillion in 2018

STAMFORD, Conn., 25th April, 2018 — Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent...
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Popular articles

How AI is Transforming Customer Communication Management

Business communication has evolved over the years. Today, it's...

Investment Opportunities for Startups and Technologies in AI 

Although artificial intelligence developed from niche technology has become...

Four Surprising Lessons I’ve Learned Leading Tech Teams

Techies. Geeks. Boffins. Whatever your organisation calls its IT...

A Business Continuity Cheat Sheet

Right, let's be honest. When you hear "business continuity,"...

Challenges of Cloud & Ultima’s Solution to Transform Business

With the way that AWS and Microsoft dominate technology...