Tag: Customers

How should businesses communicate to customers?

As lockdown measures in the UK continue to ease, many businesses have begun to speculate what the post-Covid19 landscape may look like. As experts...

Grace Under Pressure: The Maturity of the Cloud

The cloud has been “walking the walk” for a while now. But recent events have allowed the cloud to show its real value.   Many...

Creating the excellent experiences today’s customers expect

Today’s customers will not accept being treated like everybody else. They want to feel special and feel they are being given the attention they...

Why integrating systems makes visitors feel like VIPs

We all know that first impressions count. And if an organisation fails to make a good one, it can negatively affect their bottom line. Using – and integrating – the latest smart technologies enables organisations to provide the white glove treatment to every visitor.

How is automation streamlining business?

Automation has become the primary driver of economic growth in modern economies, but it can also be disruptive. A cheaper delivery of services and...

Why Banks Are Lagging On Open Banking

The world of consumer banking is becoming more democratic, as the old banking powers begin to lose their grip and their monopolies. The latest...
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Investment Opportunities for Startups and Technologies in AI 

Although artificial intelligence developed from niche technology has become...

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Techies. Geeks. Boffins. Whatever your organisation calls its IT...

A Business Continuity Cheat Sheet

Right, let's be honest. When you hear "business continuity,"...

Challenges of Cloud & Ultima’s Solution to Transform Business

With the way that AWS and Microsoft dominate technology...

Data privacy concerns linger around LLMs training

We have all witnessed the accelerated capabilities of Large...