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Tag: CRM

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CRM testing: a six-step guide

CRM testing will help you identify any potential issues before they can cause any damage or disruption in operations.
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Cloud-Based CRM System: Is it Safe and What Are the Benefits?

Broadband internet access has transformed the nature of digital commerce. Unlimited high-speed internet access used to be a commodity only the government, the military,...
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Big Tech Projects | Quick Business Wins are better

I was recently asked a question by an up and coming PM who had been tasked with migrating their business's ERP off an old...
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Chatbot: The revolution and evolution of the AI-powered technology

The way brands and customers interact has evolved dramatically over the past few years. Even phoning up a bank with a simple customer query...
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Will a cloud-based CRM future-proof your business?

Needless to say, in order for a business to thrive in 2018, it must be prepared to utilise the latest technology. Whether it’s big...
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 Why Salesforce’s New Platform Holds the Key to Making the Most of AI

When my colleague Jason Guthrie last wrote about the introduction of Salesforce Lightning a year ago, he described it as the most significant update...
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How AI is Transforming Customer Communication Management

LLM 0
Business communication has evolved over the years. Today, it's...

Investment Opportunities for Startups and Technologies in AI 

GenAI 0
Although artificial intelligence developed from niche technology has become...

Four Surprising Lessons I’ve Learned Leading Tech Teams

LLM 0
Techies. Geeks. Boffins. Whatever your organisation calls its IT...

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