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Protecting a mobile workforce – lessons from France and Turkey

The recent terrorist attack in Nice and civil unrest in Turkey demonstrate how important it is that organisations can communicate with travelling employees that...
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Setting up a cloud call centre? Here are 10 questions you need to ask yourself now

Despite the increasing number of customer service channels available, most people still turn to the humble telephone when they want to contact a business....
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How AI is Transforming Customer Communication Management

LLM 0
Business communication has evolved over the years. Today, it's...

Investment Opportunities for Startups and Technologies in AI 

GenAI 0
Although artificial intelligence developed from niche technology has become...

Four Surprising Lessons I’ve Learned Leading Tech Teams

LLM 0
Techies. Geeks. Boffins. Whatever your organisation calls its IT...

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