Despite the increasing number of customer service channels available, most people still turn to the humble telephone when they want to contact a business....
The China dream in terms of cloud and technology is for China to move beyond a manufacturing economy to one of technical greatness. China wants to become the designer, producer and retailer of these solutions, not just the manufacturer.
In May's #CloudInfluence special report we look at the big five tech vendors and their competition in the three big battlegrounds Cloud, Big Data, & IoT.