Tag: Chatbot

They are what they eat: Feeding the chatbots

2018 was the year of the chatbot. Organisations of all sizes embraced artificial intelligence to support an increasing array of functions across customer services,...

Chatbot | Your Latest Recruit

More and more businesses are saying "Hello" to a chatbot to increase efficiency and cut costs while offering their customers a more personalised experience....

Chatbot: The revolution and evolution of the AI-powered technology

The way brands and customers interact has evolved dramatically over the past few years. Even phoning up a bank with a simple customer query...
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How AI is Transforming Customer Communication Management

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A Business Continuity Cheat Sheet

Right, let's be honest. When you hear "business continuity,"...

Challenges of Cloud & Ultima’s Solution to Transform Business

With the way that AWS and Microsoft dominate technology...