We are becoming inured to the word “digital”. Digital clock, digital telephone, digital TV... But “digital transformation” means something far more significant. More than just a technology shift, it implies a profound, cultural revolution.
These are uncertain times for business leaders during Brexit negotiations. Against this backdrop, the important role of analytics to drive insights, efficiencies and smarter decision-making could not be clearer, yet many companies are still lagging behind in this area.
AI has huge potential to improve HR processes. Whether it’s streamlining laborious tasks or analysing information with greater effectiveness. Many organisations are already harnessing the power of the technology and it's no surprise AI spending in on the up, but there is also a huge worry that it could take away jobs.
Recent technology development focused on CX (customer experience) has increased consumer expectations to unprecedented levels. Organisations that are able to offer competitive prices, a...
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