Tag: ai

Is Customer Service Ready for AI?

Customer service is an integral part of the customer journey, and brands are constantly finding new ways to up their game, to better understand...

Rise of the Machines – Here Come the Bots

Bob: “I can can I I everything else.” Alice: "Balls have zero to me to me to me to me to me to me to...

Personalised Shoppers – Retail and the Future of Data

In a customer-driven world, retailers deal with a hugely variable commodity. No successful business would dare assume it can cater to everyone at once,...

Building the Digital Enterprise

Platform ecosystems will become a key differentiator as enterprises advance their digital strategies As digitisation matures, organisations are increasingly finding themselves part of a digital...

Move Over Fintech

To bring positive disruption to stale markets, risk is usually necessary. Here, Daniel Horton, technical manager at Parker Software, explains the technological risks the...

 Why Salesforce’s New Platform Holds the Key to Making the Most of AI

When my colleague Jason Guthrie last wrote about the introduction of Salesforce Lightning a year ago, he described it as the most significant update...
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Data Loss in the Cloud

By Murray Moceri, Marketing Director, CloudAlly We live in a world increasingly...

AWS Braket Unlocks Quantum Computing

The present and future of computing are very intriguing....

Business Needs AI Now More Than Ever

No, AI in the workplace wasn’t just a ‘flash...