Are we sometimes talking about artificial intelligence when another term would be more appropriate? Does it matter? Guy Matthews skirts a terminology minefield.
Forbes describes...
2018 was the year of the chatbot. Organisations of all sizes embraced artificial intelligence to support an increasing array of functions across customer services,...
With artificial intelligence (AI) and machine learning (ML) driving business innovation and operational efficiencies, understanding data ethics is paramount to leveraging AI and ML...
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