Steve has been consulting since 1991 and co-founded Sophron Partners, which grew to become Europe’s largest independent CRM consultancy when it was sold to CACI in 2006. As Managing Partner he led the consulting division through the subsequent growth, earn-out and integration processes. Steve left CACI and founded another successful CVM consultancy, Iaso Partners, which he left to join CVM People in 2017 as Commercial Director. At CVM People he is primarily responsible for both commercial strategy and client management. He remains a trusted advisor to senior industry leaders in the customer management field.