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Niamh Reed

Niamh Reed works in content creation at Parker Software, a leading UK software house that offers live chat software and business process automation to businesses worldwide. She spends most of her time writing articles spanning topics such as, emerging technology, customer service and user experience. During her down time, she writes fiction, plays the violin, and hip-throws people twice her size in jiu-jitsu.

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Articles

CaSaaStrophe | Communication during a crisis

CaSaaStrophe (noun): a sudden software service failure causing widespread...
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Front Page

Technophobia, artificial intelligence, and the UK economy

Technophobia - The idea that artificial intelligence (AI) will...
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Articles

CaSaaStrophe | Communication during a crisis

CaSaaStrophe (noun): a sudden software service failure causing widespread damage. When caSaaStrophe strikes, you need to act fast. The way you handle customer communication...
Front Page

Technophobia, artificial intelligence, and the UK economy

Technophobia - The idea that artificial intelligence (AI) will become evil and take control. It has been embedded in pop culture for decades. From...

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Extolling the virtues and value of Cloud Computing to businesses. Contact us: [email protected]

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AI Quantum and IP Security Shaping Innovation

Quantum Computing 0
As technology continues to evolve, the boundaries of possibility...

Is sustainability ‘enough’ from a Cloud perspective?

Cloud 0
The idea of uprooting entire sustainability initiatives that took years to formulate and deploy is unsettling for businesses but, in truth, it doesn’t have to be so revolutionary.

How GenAI can tackle challenges in Software Engineering

GenAI 0
When it comes to software management, developers face a...

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