CaSaaStrophe | Communication during a crisis
CaSaaStrophe (noun): a sudden software service failure causing widespread damage. When caSaaStrophe strikes, you need to act fast. The way you handle customer communication during a crisis can mean t...
Technophobia, artificial intelligence, and the UK economy
Technophobia - The idea that artificial intelligence (AI) will become evil and take control. It has been embedded in pop culture for decades. From the antagonist of the Terminator franchise, ‘Skynet’,...