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Matt Hooper

Matt has more than 20 years of experience in software and technology that impact customer experience, working in the UK, US and Australia from start-ups to mid-cap and corporate's including HP, Orange Business, BT and Parametric Technology. He is recognised in the industry as a leading authority on utilising mobile and digital channels in customer experience strategy.  

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Telcos Need to Adapt Quickly to Deliver Omnichannel

Almost every five years we see a significant evolution...
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Front Page

Telcos Need to Adapt Quickly to Deliver Omnichannel

Almost every five years we see a significant evolution in technology lifecycles. In 2000, we saw IP-based communications (mostly desktop) go mainstream in the...

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Extolling the virtues and value of Cloud Computing to businesses. Contact us: [email protected]

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Securing Benefits Administration to Protect Your Business Data

Technology 0
Managing sensitive company information is a growing challenge. Multiple...

Which Cloud Type Suits You – Public, Private, Hybrid?

Technology 0
Valuable lessons have been learnt about cloud deployments over...

A Business Continuity Cheat Sheet

Technology 0
Right, let's be honest. When you hear "business continuity,"...

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