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Darren Norfolk

Darren is UK Managing Director for managed cloud company Rackspace. He has been a 'Racker' since 2006, with experience across finance, strategy, service delivery and sales. Darren's Rackspace career has taken him from building out the firm's finance team to taking care of its support functions, customer experience and also enterprise segment before taking on his current role where he became UK MD in the summer of 2013.

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How AI is Transforming Customer Communication Management

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