As an ITIL expert with 16 years of experience in the industry, Adam has a deep understanding of service management and governance with numerous successful projects in this area. Adam is also a strong advocate for cloud technologies, having helped organisations migrate to the cloud for improved efficiency and cost savings. As Head of Managed Services, he challenged conventional thinking and implemented innovative solutions to enhance service delivery. With a strong focus on InfoSec, he has helped clients implement robust security measures to protect their data and services. Adam is a dedicated and results-driven professional who takes pride in helping organisations achieve their goals through technology, process, and people.