Mark Homer

Mark Homer is Vice President Global Customer Transformation for ServiceMax

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Keith Richards, Gig Economies and £100K Service Techs

Legendary Rolling Stones guitarist, Keith Richards, once said, “I...

Keith Richards, Gig Economies and £100K Service Techs

Legendary Rolling Stones guitarist, Keith Richards, once said, “I ain’t getting old, I’m evolving” - a statement that could quite easily be applied to...

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How AI is Transforming Customer Communication Management

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Techies. Geeks. Boffins. Whatever your organisation calls its IT...

A Business Continuity Cheat Sheet

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