Jeremy Payne

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact centre, attendant console, predictive outbound dialler, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.

Stay connected:

Featured Stories:

AI in the Contact Centre – Striking a Balance

The ongoing advance of artificial intelligence (AI) represents a...

AI in the Contact Centre – Striking a Balance

The ongoing advance of artificial intelligence (AI) represents a real opportunity for organisations to offer enhanced customer service levels without increasing business cost. There...

Popular articles

Generative AI Unlocking Quantum Computing Data Potential

In the modern world of technology, two transformative forces...

Driving the Future of Connectivity with Data Centres

As an astonishing matter of fact, there are 5.3 billion people...

Hybrid Cloud – Mix and Management

Most organisations, whether they realise it or not, are...

Willow’s Breakthroughs in Quantum Stability

The Start of a New Era Have you heard the...

Cloud Computing Demands Robust Security Solutions

Modern organisations are increasingly reliant on cloud computing to...