ThousandEyes Expands Global Multi-Cloud Monitoring Coverage, Adds Support for Alibaba Cloud

London, August 14, 2019 — ThousandEyes, the company that delivers visibility into the Internet and digital experiences, today announced a significant expansion of its cloud monitoring coverage, including the addition of new global Alibaba Cloud monitoring capabilities. This increased coverage builds on ThousandEyes’ robust fleet of Cloud Agents providing global monitoring vantage points from major cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure as well as global data centers and major ISPs, giving enterprises unmatched visibility and the ability to measure application and network-layer performance metrics for any website, application or service.  

“Global organizations today run on the Internet, connecting applications and services to end-users everywhere, and making deep Internet visibility non-negotiable, which is especially relevant for companies operating in Asia-Pacific where heavy sovereign controls impact Internet performance and digital experience,” said ThousandEyes vice president of product Joe Vaccaro. “ThousandEyes already provides unparalleled visibility into how AWS, GCP and Azure impacts digital experience delivery, and by adding the ability to monitor Alibaba Cloud performance to the mix, global enterprises operating in Asia-Pacific and beyond are empowered with the visibility and control they need to improve customer experiences and business performance.”

The worldwide infrastructure as a service (IaaS) public cloud services market grew 31.8% in the past year, according to Gartner research. Gartner’s data indicates that Alibaba Cloud is the dominant IaaS provider in China, and it experienced the strongest growth among the leading vendors, growing 92.6% in 2018.^[1] Notably, according to the 2018 ThousandEyes Public Cloud Performance Benchmark Report, the Asia-Pacific region showed some of the highest performance variability across all of the major IaaS providers, demonstrating the need for in-region vantage points within and across all major public cloud providers. Traditional monitoring tools and cloud-native point solutions both lack the ability to see beyond internal enterprise networks, or outside of their own networks, respectively, meaning companies that rely on either or both are leaving the broader Internet unmonitored, jeopardizing existing investments and are at increased risk of delivering poor digital experiences.

ThousandEyes added 19 Alibaba Cloud regions worldwide, plus 13 new Cloud Agent locations across Asia-Pacific, including four new locations in India, bringing ThousandEyes Asia-Pacific vantage points to a total of 53 cities and global vantage points to a total of 184 cities. This latest expansion adds to ThousandEyes’ existing Cloud Agent locations in IaaS providers, which currently includes 15 AWS regions, 15 GCP regions and 25 Azure regions. Now, IT teams can leverage pre-provisioned and easy-to-deploy vantage points in IaaS to measure inter-region, hybrid and inter-cloud performance, map network paths and monitor connectivity between a combination of on-premises and cloud data centers. Companies are also enabled to adopt a data-driven approach when planning multi-cloud deployments, as well as provide immediate visibility into application delivery, network behavior and inter-service dependencies, and their impact on digital experience.

ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world’s largest and fastest growing brands, including Comcast, eBay, HP, 120+ of the Global 2000, 65+ of the Fortune 500, 6 of the 7 top US banks, and 20 of the 25 top SaaS companies. For more information, visit www.ThousandEyes.com or follow us on Twitter at @ThousandEyes.