IT departments are still grappling with cloud and container technology

Blockchain is attempting to recover from a considerable disserviceโ€”the rise and descent of cryptocurrency (as of this writing). At Bitcoinโ€™s zenith, so much hype was generated by the financial world that its real value was obscured. And as cryptocurrencies have retreated, some pundits wrote off blockchain with guilt by association. Thatโ€™s unfortunate, because blockchain provides something truly new in IT technologyโ€”an open, distributed ledger that can record transactions in a verifiable and permanent way. Moreover, blockchainโ€”like cloud, containers, and software defined infrastructureโ€”needs to be part of real IT conversations, not just noisy buzzing from the HODL crowd.

Blockchain offers truly beneficial advantages in many industries, even as financial services put it through early production use cases. These range from cross-border payments and share trading, to smart contracts and identity management.

However, despite endless industry hype for its potential, research by SolarWindsIT Trends Report: The Intersection of Hype and Performance,” revealed that just 8% of IT professionals surveyed were prepared to hail it as the most important technology to an IT organisationโ€™s strategy today. Whatโ€™s more, this number only increased to 15% when IT professionals were asked the most important technologies for digital transformation over the next three to five years.

However, the results from the C-suite told a different story. In fact, the survey exposed a disconnect between the business leaders charged with setting the companyโ€™s vision and the IT professionals tasked with executing that vision. Where the C-suite considers artificial intelligence (AI), machine learning (ML), and deep learning to be key important elements of digital transformation, IT professionals are looking toward the technology and processes that underpin continuous integration and deliveryโ€”which ultimately enable enhanced performance and digital experience in todayโ€™s environments. Letโ€™s dig into those a little deeper.

Cloud at the core

It comes as no surprise that cloud computing and hybrid IT will remain IT professionalsโ€™ top priority for the next five years. These meet todayโ€™s business needs while serving as the foundation for, or are at least are closely related to, trending technologies like blockchain and AI. In fact, 95% of IT professionals surveyed indicated that hybrid IT and cloud is one of the top five most important technologies in their organisationโ€™s technology strategy today. 66% listed it as their number one.

If you havenโ€™t already begun consuming different service delivery modelsโ€”like moving from Microsoftยฎ Exchange Servers to Office 365ยฎ and migrating more of their mission-critical applications to the cloudโ€”itโ€™s probably front and center on your roadmap. Itโ€™s also likely driving new nomenclature. For example, โ€œobservabilityโ€โ€”leveraging combined metrics, logs, and application traces for controllabilityโ€”has been added to regular conversation about an organisationโ€™s cloud monitoring strategy.

As always, IT is expected to maintain a high degree of fidelity, and to monitor with discipline, while carrying forward the same level of granularity and source of truth that has existed in on-premises environments for decades. Though painful at first, finally establishing a baseline of observability across all elements of hybrid IT pays huge dividends.

Containers for speedy delivery

The โ€œIT Trends Reportโ€ shows a substantial uptick in new technology adoption and increasing mastery of new technology, containers in particular. IT professionals are throwing their hard-wonโ€”and often shrinkingโ€”budgets at containers after discovering their utility addressing the challenges of cloud computing and hybrid IT. In many ways, theyโ€™re โ€œcontainers in the coal mine,โ€ reassuring skeptical IT organisations that theyโ€™re not just hype. ย 

49% of IT professionals surveyed view it as a very important technology priority today. And so, they should. While the array of possible use cases for blockchain, AI, ML, robotics, and IoT are grabbing headlines at the moment, the true reality for IT professionals on the ground is different. IT still must deliver clear business value, and until their application is clearer, their potential still falls slightly shy of getting on the project board today.

IT professionals, under increasingly pressure to show immediate value, should continue to prioritise container deployment, both from an investment and skills-development perspective. In many ways, containers are a catalystโ€”insert storage joke hereโ€”that entrain multiple new skillsets: automation, scalability, distributed applications, and orchestration. They drive not just high-level understanding of these techniques, but real-world production experience with technology that is the KIP of an organisationโ€™s ability to transform.

Your first step is to check to see if IT is already working with the technology. If so, get to know who is involved and engage with them. If IT is not working with containers, itโ€™s simply a case of going to Dockerยฎ and grabbing Docker CE for Macยฎ or Windowsยฎ for laptop-based experiments, learning from the tutorials provided by Kubernetesยฎ (especially Minikube), or consuming a platform like Amazonยฎ ECS. There are also many communities like GitHubยฎ that allows container experts to freely share their knowledge.

The hype still lives on

Itโ€™s natural for business leaders to be eager about implementing new technologies that promise to meet the growing demands of their organisations, unlock additional revenue streams, and set them on the path to digital transformation. Of course, these emerging technologies should be on every IT professionalโ€™s radar, but never at the expense of laying the all-important groundworkโ€”cloud, hybrid IT, and containers.

The IT professional is ultimately responsible for keeping businesses on a practical track when it comes to implementing technology. Although blockchain, AI, and ML are currently a top priority for the IT professionals, engineers in operations are optimising cloud/hybrid IT environments now with the tools at hand. Theyโ€™re creating a critical pathway, enabling them to seize the potential of these emerging technologies as soon as their organisations are ready. Itโ€™s about prioritising investments in technologies that will deliver business value well beyond IT.

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Patrick Hubbard is a Head Geekโ„ข and Principal Technical Evangelist at SolarWinds. With over 20 years of hands-on experience spanning software development, operations, applications, networks, virtualisation, cloud, and more, Hubbardโ€™s passion is delivering services that delight, not just satisfy users. Today heโ€™s helping enterprise and cloud-native teams move past DevOps hype and rationally integrate real development and operations techniques that move businesses forward.

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